Get in Touch
Have questions, need a custom feature, or just want to say hello? We typically respond within a few hours.
Send us a message
Fill out the form and we will send your message directly to our support inbox.
Start Live Chat
Open a real-time conversation for product questions, onboarding help, support, or feature requests.
Email Support
Best for detailed requests, billing questions, and feature ideas. We respond within 24 hours, 7 days a week.
Or explore on your own
Common questions
Quick answers before you reach out.
If we're online, live chat is the fastest option — you'll hear back in real-time. For email, we typically respond within a few hours and always within 24 hours, seven days a week.
Anything at all — technical support, billing or plan questions, feature requests, onboarding help, or just general feedback. There's no wrong reason to get in touch.
Yes! Visit our Demo page for a guided walkthrough of the platform. You can also start your 30-day free trial to explore every feature yourself — you won't be charged until day 31.
Absolutely. Feature requests are one of the main things that shape the roadmap. Send us an email or start a live chat with your idea and we'll discuss it with you.
Send an email to support@escapedirector.com. We monitor email seven days a week and you'll still receive a response well within 24 hours.