NewAssistant
Escape Director

Assistant

Ask a question from any page and get an answer right away. The assistant knows Escape Director inside out, reads your Analytics for you, and brings in our team whenever you want a person.

Analytics for a Room with the assistant open beside it, answering a question about the Room with How we got this below the answer
On Analytics, ask about the Room and dates you're looking at. Open How we got this to see the numbers behind the answer.

Help from every page

Select the assistant next to Help, at the top of every page. Ask how to set up a Room, add a Clue or connect a prop, and it answers in plain words from our guides, with a link if you want to read more.

The assistant open over the Room editor, answering how to add a Clue to a Puzzle with a link to the guide
Ask how to do anything in Escape Director, from any page.

Ask about your numbers

On Analytics, select Ask about this page. The assistant already knows which Room and dates you're looking at, so just ask: which days need the most Clues, which Puzzle slows groups down, or how a Game Master is doing.

It answers from your own games, and How we got this shows the numbers it used. When your data can't answer a question, it says so. It replaces Ask Analytics, and it now works on every account, including during your free trial.

A person when you need one

Ask for a person at any time. If an answer misses the mark, give it a thumbs down and choose Tell the team. We reply right in the same chat.

The assistant passes a question about opening a second site to the team, and Avery from the team replies in the same chat
Ask for a person and the team picks it up in the same chat.

When a reply arrives while the chat is closed, the button shows a count. On the Room Dashboard it only shows the count, so nothing pops up in the middle of a game.

Included with your membership

Each Location comes with a monthly assistant allowance, shared by everyone on your account. If you ever use it up, your questions go straight to our team until the next month.

Keep going in the Product Guide

Find step-by-step instructions and more detail in the Product Guide.

Read the guide

Also in this update

Improvements

2
  • Join our Discord from the Help menu to chat with other room owners and share ideas.

  • Visitors to escapedirector.com can chat with us from the button in the corner of the page.

Escape Director

Escape room software for the people who run the room: live game control, rooms that keep playing offline, and analytics from every game you finish.

System status

Support

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Made for the people behind the door